These Terms of Use (“Terms”) constitute a legally binding agreement between Visionary Ideas Branding Enterprise (operating as “FUNPRO”), including its affiliates, subsidiaries, and group entities (collectively referred to as the “Company”, “we”, “us”, or “our”), and any individual accessing or using the website www.funpro.in (“Website”) and its associated services (“Services”).
By accessing or using the Website, you agree to be bound by these Terms and the Privacy Policy. You represent that you are at least 18 years of age and legally competent to enter into a binding agreement.
1. Use of Website and Services
We strive to ensure that all information on the Website is accurate and up to date. However, we do not guarantee the completeness, accuracy, or reliability of any content, and shall not be held liable for any errors or omissions. We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.
2. Purchases and Order Acceptance
All purchases made through the Website are subject to these Terms. Product listings on the Website do not constitute a binding offer. A contract for sale is formed only when your order is explicitly accepted by us through an order confirmation (via email or on-screen confirmation).
3. Pricing
All prices displayed on the Website are in Indian Rupees (INR). Prices are subject to applicable Goods and Services Tax (GST) under our registered GSTIN: 03IOWPK0341Q1ZB. We reserve the right to charge delivery fees. The final payable amount at checkout will include all applicable charges.
4. Payments
We accept the following payment methods: Credit/Debit Cards, Net Banking, UPI, and Cash on Delivery (COD). By choosing a payment method, you agree to its applicable terms. We shall not be liable for transaction failures, including unauthorized transactions, bank-imposed limits, or payment gateway failures. We act solely as a facilitator for payment processing.
5. Cancellations
If you cancel an order after payment but before dispatch, a cancellation fee may be applicable. We reserve the right to cancel any order at our discretion (e.g., due to stock unavailability). In such cases, a full refund will be issued.
6. Returns and Exchanges
Returns, refunds, and exchanges shall be governed by our Return and Refund Policy. Products may be returned only if they are defective, damaged, or not as described. We reserve the right to verify such claims before issuing a refund. Delays caused by incorrect details provided by you shall not qualify for refunds.
7. Ownership of Products
Ownership of products shall remain with the Company until full payment has been received. You shall not resell, transfer, or dispose of any product until ownership has legally passed to you.
8. Delivery
You are responsible for providing accurate delivery details. Incorrect or incomplete information may result in delays or additional charges. We may use third-party logistics providers to complete delivery. Estimated delivery timelines (4–6 working days) are indicative and not guaranteed.
9. Product Disclaimer
All products are subject to availability. Minor variations in color, design, or appearance (common in party decor and balloons) may occur and shall not be considered defects. We do not provide any warranties unless explicitly stated.
10. User Conduct
You agree not to use the Website for unlawful activities, including uploading harmful content, violating intellectual property, distributing spam, or introducing viruses. You are solely responsible for any content you upload or share.
11. Intellectual Property
All intellectual property rights related to the Website, including trademarks, logos, and the FUNPRO brand assets, are owned by Visionary Ideas Branding Enterprise. You may not copy, reproduce, or distribute any content without prior written permission.
12. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Your interaction with such websites is at your own risk.
13. Disclaimer of Warranties
The Website and Services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
14. Electronic Invoicing
We reserve the right to issue invoices electronically. By using our services, you consent to receiving invoices in electronic format.
15. Limitation of Liability & Indemnity
We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website. You agree to indemnify the Company harmless from any claims arising from your violation of these Terms.
16. Force Majeure
We shall not be held liable for delays or failures caused by events beyond our control, including natural disasters, pandemics, government actions, or technical failures.
17. Termination
We reserve the right to suspend or terminate your access to the Website without prior notice if you violate these Terms or engage in unlawful activities.
18. Grievance Redressal
In accordance with the IT Act, for any complaints or concerns, please contact:
19. Governing Law
These Terms shall be governed by the laws of India.
20. Jurisdiction
All disputes shall be subject to the exclusive jurisdiction of the courts in Ludhiana, Punjab.
21. Closing Statement
By continuing to access or use the Website and Services, you acknowledge that you have read, understood, and agreed to these Terms of Use in their entirety. We appreciate your trust in Visionary Ideas Branding Enterprise and remain committed to providing a secure and reliable experience.
