This Privacy Policy explains how Visionary Ideas Branding Enterprise (operating as “FUNPRO”, including its affiliates, subsidiaries, and associated entities, collectively referred to as “Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you access or use our website www.funpro.in (“Website”) and related services (“Services”).
By using our Website or Services, you agree to the terms of this Privacy Policy and our Terms of Service. You confirm that you are at least 18 years old and legally capable of entering into binding agreements.
1. Information We Collect
Depending on how you interact with our Website, we may collect the following information:
-
Full Name, Phone Number, and Email Address.
-
Billing and Shipping Address.
-
Age, Gender, Date of Birth, and Language Preferences.
-
Shopping Preferences, Interests, and Purchase Behavior.
-
Browsing History (pages visited, URLs, etc.).
Where required (e.g., for B2B transactions or high-value orders), we may also collect:
Payment Information: All payments are processed through secure third-party payment gateways. We do not store your card or payment details. Such data is governed by the respective payment provider’s policies.
2. How We Use Your Information
We use your information to:
-
Process and deliver your party decor and celebration kits.
-
Provide customer support and respond to queries.
-
Personalize your experience and recommend relevant products.
-
Send updates, offers, and promotional communications (if opted-in).
-
Detect and prevent fraud and comply with legal obligations.
3. Communication
By using our services, you agree to receive communications from us via Email, SMS, Phone calls, and Website notifications regarding your orders, support, or promotional updates.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Cookies & Tracking Technologies
We use cookies and technologies like Google Analytics and Meta (Facebook) Pixel to enhance your experience, understand user behavior, and deliver targeted advertisements. You can disable cookies through your browser, though it may affect website functionality.
6. Consent & Your Rights
You have the right to access, correct, update, or request the deletion of your personal data. To make such requests, contact us at: support@funpro.in.
7. Sharing & Disclosure of Information
We do not sell your personal data. We only share information with:
-
Logistics Partners: To deliver your orders.
-
Payment Providers: To process transactions.
-
Legal Authorities: If required by law or for fraud prevention.
8. Data Security
We implement industry-standard security practices to protect your data. However, no digital system is 100% secure, and we cannot guarantee absolute protection.
9. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices or content.
10. Grievance Officer
If you have concerns regarding your data, you may contact our Grievance Redressal unit:
-
Attn: Grievance Officer
-
Entity: Visionary Ideas Branding Enterprise
-
Address: Pakhowal Road, Ludhiana, Punjab.
-
Email: support@funpro.in
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be effective once posted on this page.
12. Thank You
Thank you for trusting Visionary Ideas Branding Enterprise with your information. We are committed to maintaining your privacy and ensuring a safe and secure experience while using FUNPRO.
Our Vision
We aim to build a transparent and trustworthy digital experience where your privacy is respected at every step. Our goal is to ensure that every interaction with FUNPRO is safe, secure, and aligned with the highest standards of data protection.
